What customers notice most
Hair dryness, residue, and rough feel
Customers usually ask this question because they notice rough hair, dry scalp, scale on shower glass, or reduced soap performance. Those symptoms often point to hardness, chlorine exposure, or both.
- Source water can be safe while point-of-use quality still feels harsh
- Building tanks and internal pipes affect real customer experience
- Hair complaints often appear together with scale and fixture residue